You might be curious to know if The Warehouse offers price matching for their products. It’s always helpful to be aware of retailer policies so you can get the best deal possible.
Price matching is a way for retailers to ensure that customers get competitive prices, even if they find a better deal elsewhere.
At The Warehouse, they do have a price promise, which means they will match a lower advertised price on the same product under certain conditions.
For online price matching, the product must have the same barcode, be priced on the same day, have the exact same freight costs, be from a New Zealand-based retailer with a valid NZ website, and be delivered from within New Zealand only.
Claims must be lodged within seven days of purchase or the lower price being advertised.
Does The Warehouse Price Match in New Zealand?
Yes, The Warehouse does offer a price match policy.
To qualify for a price match, the lower price must be advertised within 7 days of your purchase, and the product must have the same barcode.
However, there are a few conditions that must be met for the price match to be valid.
When comparing prices, the competitor’s product must be priced on the same day and have the same freight costs.
Additionally, the competing retailer must be based in New Zealand, have a genuine New Zealand website, and deliver their products from within the country.
In order to claim the Price Promise, it’s essential to provide proof of the competitor’s lower price.
This can be achieved by presenting a flyer, showing an online ad, or having a staff member confirm the advertised price upon your request.
The Warehouse will then make the necessary adjustments to complete the price match.
While the Price Promise is a helpful feature, keep in mind that certain limitations may apply depending on the store’s individual policies or special sales events.
For a smooth price matching process, it’s recommended to be aware of these conditions and check The Warehouse’s full terms and conditions before making your claim.
Understanding Price Match Policy
In this section, we’ll cover the eligibility criteria, as well as possible exclusions.
Eligibility Criteria
To be eligible for The Warehouse Price Promise, you must make your purchase within seven days of the lower-priced item being advertised.
The product must be identical and in stock at a New Zealand-based retailer. You’ll need to provide proof of the lower price, such as a copy of a mailer, quote, press ad, or screenshot (Geekzone).
For online price matching, the product should have the same barcode, be priced on the same day, have the same freight costs, and be from a New Zealand-based retailer with a valid NZ website.
It must also be delivered from within New Zealand only (The Warehouse).
Exclusions
There are certain situations where The Warehouse may not honour its price match policy.
For example, if there is a bundled offer involved, such as buying an Xbox and getting a free game with it, The Warehouse might not match the competitor’s price and give you the free game as well (Reddit).
It’s always a good idea to ask store representatives about any specific terms and conditions or exclusions pertaining to their price match policy.
This helps to ensure you’re making the most informed decision when purchasing and potentially getting the best possible deal.
Grocery products can only be price matched instore and will not be price matched online.
How to Request a Price Match
Here’s how to request a price match, whether you’re shopping in-store or online.
In-Store Process
When shopping at a physical Warehouse location, keep an eye out for the advertised prices of items, especially if you believe you have found a better deal elsewhere.
To request a price match in-store, simply do the following:
- Bring proof of the lower price (such as a copy of a mailer, quote, or press ad)
- Ensure the competitor’s item is exact, in stock, and available for sale
- Speak with a team member and present your proof of price
If your price match request meets the eligibility requirements, they will match the competitor’s price.
Remember, the purchase must take place within 7 days of the lower price having been advertised, and the competitor should be a New Zealand-based retailer.
Online Process
If you prefer shopping online, The Warehouse also offers the option to request a price match through their Customer Care Team.
- Collect proof of the lower price (such as a screenshot, quote, or press ad)
- Ensure the competitor’s item is exact, in stock, and available for sale
- Contact the Customer Care Team and provide the necessary information (source)
Once the Customer Care Team verifies your request, they will adjust the price of the item you’re purchasing.
Remember that The Warehouse’s Price Promise is subject to their usual terms and conditions of trade and may be terminated or amended at any time without notice, so always double-check before relying on a price match request.
Conclusion
In summary, The Warehouse does offer a Price Match policy in New Zealand. When shopping at The Warehouse, you can be assured that they will match the price of an identical product, provided certain conditions are met.
To take advantage of this policy, you must lodge a claim within 7 days of purchase or lower price being advertised.
For online price matching, products must have the same barcode, be priced on the same day, have the same freight costs, and be from a New Zealand-based retailer with a valid NZ website.
The competing retailer’s product must also be delivered from within New Zealand.
Using The Warehouse’s Price Match policy, you can enjoy competitive pricing and save money on your purchases.
Always keep an eye out for better deals and don’t hesitate to inform The Warehouse when you find one that meets their criteria.
