Does Harvey Norman Price Match in New Zealand?

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When shopping for electronics or home goods in New Zealand, you might wonder if Harvey Norman offers a price match guarantee.

You’re not alone; many customers seek the best deals and want to ensure they get the best value for their money.

So, let’s dive into Harvey Norman’s price-matching policy in New Zealand.

As a leading retailer in NZ, Harvey Norman is known for providing a diverse range of products, from electronics and furniture to home appliances.

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While their price matching policy may not be explicitly mentioned on their NZ website, it’s helpful to know that they offer price matching in countries like Australia and Malaysia.

This information might encourage you to inquire about their policy in New Zealand and potentially score a better deal on your desired products.

Remember that retailers’ policies may differ by location, so it is essential to verify their specific price-matching practices in New Zealand.

In any case, knowing what to expect regarding price matching can help you make more informed decisions while shopping, ensuring that you’re getting the most value for your hard-earned money.

Does Harvey Norman Price Match in New Zealand?

Harvey Norman is a popular retail brand across the globe, and you might be wondering if they offer price matching in New Zealand.

The good news is that they do!

The Harvey Norman Price Match policy states that they will match a competitor’s lower price for identical products, making your shopping experience even better.

The competitor’s price must be currently available and verifiable. Additionally, some conditions and exclusions may apply.

This ensures that the competitor meets the matching criteria and that Harvey Norman can verify the lower price.

Understanding Price Matching Policies

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Price matching can be a great advantage when shopping for electronics or other products, enabling you to get the best available deal.

In this section, you’ll understand how Harvey Norman’s price-matching policy works in New Zealand.

Requirements for Price Matching

Price matching is always at the store’s discretion. That said, Harvey Norman staff will try their best to help you.

To benefit from Harvey Norman’s price-matching policy, there are a few requirements you’ll need to fulfil:

  • You must find a lower price for the same item on a competitor’s website or store within a reasonable distance from the Harvey Norman store.
  • The lower-priced product must be in stock and available for immediate purchase.
  • The competitor’s price must be publicly advertised and verifiable.
  • When requesting a price match at a Harvey Norman store, bring proof of the lower price, such as a printed advertisement or a web URL.
  • The store must have a physical presence in New Zealand.

Exclusions and Limitations

There are, however, some exclusions and limitations to Harvey Norman’s price-matching policy that you need to be aware of:

  • Clearance items, limited stock offers, and liquidation sales may not qualify for price matching.
  • Auction-based websites and grey-market retailers are not considered eligible competitors for price matching.
  • Discount vouchers, promotional codes, or loyalty programs can affect the price match process.
  • The availability of specific payment methods or delivery options may also play a role in determining the eligibility for a price match.

How to Request a Price Match at Harvey Norman

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At Harvey Norman, you can request a price match for an identical product if you see a better price than a competitor.

There are two ways to request a price match: in-store and online. 

In-store Price Match Process

To request a price match in a Harvey Norman store, follow these steps:

  1. Find the product you want to purchase in-store.
  2. Note the competitor’s price and gather evidence, such as a photo of the competitor’s advertisement or a printout of the online product listing. Ensure that the competitor has the product in stock at the time of your request.
  3. Present your evidence of the lower price to a Harvey Norman staff member and request a price match.
  4. If the staff member successfully verifies your request and approves the price match, they will adjust the item’s price at the point of sale.

Online Price Match Process

Online price matching is not available at Harvey Norman in New Zealand. 

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About Emma Healey

Emma is a recognised family finance and budgeting expert and founder of Mum's Money. Her advice has been featured in Stuff, NZHerald, Readers Digest, Yahoo Finance, Lifehacker, The Simple Dollar, MSN Money and more.